SHIPPING & DELIVERY

SHIPPING POLICY

All items purchased are made-to-order. Therefore, please be cognizant of the ‘Will Ship By’ Date when placing your order to ensure it delivers within your required timeframe. Most items will be shipped within 8 weeks of placing your order. Please note that shipment delays do not qualify for refunds. Orders that include multiple items may be sent in multiple shipments.

You will receive a Shipping Confirmation email containing your tracking number once your parcel has been shipped.

Please note that our shipping services will be temporarily paused during warehouse closures on select U.S. and Italian holidays. Orders placed on these dates will be processed on the next available business day. We encourage you to plan your purchase accordingly.

DELIVERY SIGNATURE POLICY

To protect high-value orders, any purchase totaling more than $800 requires a signature upon delivery. Please keep an eye on your delivery notifications to guarantee a smooth handoff.

DOMESTIC SHIPPING POLICY

All domestic orders are shipped via the United States Postal Service (USPS).

INTERNATIONAL SHIPPING POLICY

All international orders are shipped via DHL. Please note that additional duties, taxes, and fees may apply based on your location and local regulation. Any such charges are the responsibility of the customer and must be settled upon delivery. For customs clearance, DHL may require additional details, such as your social security number or fiscal identification number, depending on the total order value. This requirement is determined by local regulations and is beyond our control.

We are unable to cover or refund any additional shipping costs incurred at the destination.

Orders that are not delivered due to unpaid duties or taxes will not be refunded nor accepted for exchanges/store credit.

SHIPPING RESTRICTIONS

We currently cannot deliver orders to General Delivery addresses, P.O. Boxes, APO/FPO addresses, or U.S. Territories. If an order is placed with a restricted address, it will be canceled and refunded. We apologize for any inconvenience.

LOST OR MISSING PACKAGES

If your order is lost, damaged, or goes missing during transit with USPS or DHL, please contact us at hello@ariknewyork.com. We will initiate a claim with the courier on your behalf, and a refund will be issued upon verification of non-delivery.