RETURNS & EXCHANGES

RETURN POLICY

All sales are final, however, we do offer a limited exchanges for store credit in certain circumstances, subject to guidelines below.

EXCHANGES & STORE CREDIT

If you are unhappy with your purchase or have received defective items/damaged goods, you may be eligible for an exchange or store credit. All items must be unworn, unwashed, in their original condition with all tags and in their original packaging. This includes being free from any signs of wear, stains, alterations, or damage. Items must not have been exposed to perfumes, smoke, animal odors, or any other strong scents.

Exchange requests must be initiated within 14 days of receiving your order by emailing us at hello@ariknewyork.com with your Order Number.

Exchanges are not automatically guaranteed and will be evaluated individually based on the condition of the item(s), adherence to our exchange policy, and availability of stock. Each request is carefully reviewed to ensure it meets the above criteria before exchanges are granted. If your return does not meet the conditions detailed above, the item(s) will be sent back to you and will be considered non-refundable.

All shipping costs associated with exchanges, including return of the original item, are the responsibility of the customer. Customers are encouraged to use a trackable shipping service to ensure the safe return of items, as we cannot be held liable for packages lost or damaged in transit.

Please allow up to 10 business days for your exchange to process once it arrives at our store. Once your return has been accepted, we will process your reimbursement and send you a confirmation email.

Only full-priced items are eligible for an exchange. Sale items and custom orders are final sale and will not be eligible.